Month: January 2017

agency customer experience

Is Your Agency Customer Experience Worth More than a Starbucks Latte? an Interview with Kelly Donahue-Piro – ANR59

Here are two easy ways to subscribe: iTunesStitcher Have you invested in your agency customer experience? In this episode of EMK Radio, we’re joined by Kelly Donahue-Piro, owner of Agency Performance Partners and speaker at Elevate 2021, for an inside look at the “Why” of agency customer experience. Kelly is an effectiveness expert who has helped …

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Overcoming the Challenges of Taking Your Business International

Overcoming the Challenges of Taking Your Business International

Expanding your business internationally can be exciting and potentially extremely lucrative. However, it can also be incredibly challenging. There’s a lot to consider and work out before you go ahead and expand. If you’re considering taking your business global, here you’ll discover the top challenges you’ll face and how to overcome them. Cultural and language …

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Five Reasons Your Website Slams the Door On Prospects

Insurance Buyer Journey: 5 Reasons Your Website Slams the Door On Prospects

The new insurance buyer journey is real and your website could be the reason your agency isn’t taking advantage. Go ahead. Say it. “How dare you evaluate my website when you haven’t even SEEN it!” Odds are, you’re right. While we look at lots of agency websites, there are far more we’ve never pulled up. But …

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